Equipment is constantly following key indicators of the maintenance plan and instructions (dataflow). System is generating tasks for the operator or to the OEM’s service department or partner. If the OEM has know-how and capacity this case can be later enhanced using predictive algorithms. Additionally the OEM can build visualizations to help service people troubleshoot (dashboards). This saves significant amount of time compared to the traditional way of logging into the machine remotely.
- Value to End Customer: A well-designed application can increase uptime with several percentage units.
- Business model: The OEM can make different levels of service agreements with fixed costs with annual or monthly payments as well as increase spare part sales.
